This Privacy Policy describes the terms of our commitment to your privacy. Last updated March 2024.
Commport Communications International, Inc. (“we”, “our” or “us”) recognizes the importance of privacy. The purpose of this Privacy Policy is to inform you about our privacy practices, including how we collect, use and disclose your personal information when you visit our website or otherwise interact with us.
This Privacy Policy does not apply to the extent we process personal information in the role of a processor or service provider on behalf of our customers, including where we offer to our customers various data transfer software and solutions. We conduct such activities strictly in accordance with our customer’s instructions and pursuant to our contractual arrangements with the customer. If you are an end user or consumer with an existing relationship with one of our customers, you should refer to the customer’s website to understand their privacy practices and policies.
“Personal information” means information about an identifiable individual as described under applicable privacy laws.
Personal information does not include any business contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, work fax number or work e-mail address.
We may collect, use and disclose different types of personal information, depending on our relationship with you. Generally, we collect the following types of personal information:
· If you express an interest in obtaining information about our services, including by calling us or filling out our “Contact Us” form, we may collect your contact information, such as your name, phone number and email address, and any other information you choose to provide to us.
· If you register for our newsletter or subscribe to a mailing list, we may collect your contact information, such as your name and email address, and information about your preferences for receiving our newsletter.
· If you use and interact with our website or emails, we automatically collect information about your device and your usage of our websites or emails through cookies, web beacons and similar technologies (see the “Device and Usage Data” section below for more information).
We use cookies and similar tracking technologies to automatically collect information about your computer or mobile device, your use of our website and your interaction with our emails. This information is not usually of a personal nature. It may include IP address (or proxy server), device and application identification numbers, location, browser type, internet service provider and/or mobile carrier, pages and files viewed, searches, operating system and system configuration information, and date/time stamps associated with your usage. We use this information to facilitate the use of our website and for our business or analytical purposes, such as assessing website traffic and tracking search criteria.
If you do not wish to accept cookies, you can adjust your web browser settings so that you automatically deny the storage of cookies or are informed each time a website requests to store a cookie. Previously stored cookies can also be deleted through your web browser. Please refer to your web browser’s help pages for more information. Some areas or features of our website rely on cookies and may not work if you delete or decline cookies.
We generally use your personal information for the following purposes:
· to respond to your inquiries, complaints or requests
· to facilitate and improve your use of our website or other technology applications
· to send you marketing information, including our newsletters or other updates about our products and services
· to manage our business and our arrangements with our customers, including to detect and prevent errors and fraud
· for such other purposes as you may consent to from time to time, and as otherwise required or permitted by law
We generally identify to whom, and for what purposes, we will disclose your personal information (and we obtain your consent to such disclosure) at the time we collect your personal information.
We may disclose your information when we believe such disclosure is required or permitted by law. In addition, we may disclose your personal information to a third party in the event of any significant business transaction, such as a merger or reorganization.
We rely on service providers to perform a variety of services on our behalf. If we transfer your personal information to a service provider, we require that they maintain the confidentiality of your personal information and keep it secure. We also require that our service providers comply with applicable privacy laws and only use your personal information for the limited purposes for which it is provided.
We collect, use and disclose your personal information with your consent or as permitted or required by law. How we obtain your consent, including whether it is express or implied, will depend on the circumstances and the sensitivity of the personal information in question.
If you wish to withdraw your consent to our collection, use or disclosure of your personal information, please contact us using the contact information below. We will accommodate your request to withdraw consent, subject to legal or contractual restrictions. Withdrawal of your consent may mean that we will no longer be able to provide you with certain products or services.
If you no longer want to receive marketing-related e-mails from us, you may opt out by clicking the “unsubscribe” link at the bottom of any e-mail you receive from us or by contacting us directly using the contact information below.
If you opt out from receiving marketing-related e-mails, we may still need to send you communications about your use of our products or services, or other matters.
We expect you to supply us with updates to your personal information, when required. We will not routinely update your personal information unless such a process is necessary.
You may make a request to review any personal information about you that we have collected, used or disclosed, and we will provide you with any such personal information to the extent required by applicable laws. You may also challenge the accuracy or completeness of your personal information in our records. If you demonstrate that your personal information in our records is inaccurate or incomplete, we will amend your personal information as required.
We may require that you provide sufficient identification to fulfill your request to access or correct your personal information. Any such identifying information will be used only for
this purpose. We will not charge you any fees to access your personal information in our records without first providing you with an estimate of the approximate fees, if any.
If you object to how we handle your request, you may have the right to make a complaint to the Privacy Commissioner of Canada or the applicable provincial privacy commissioner.
If we are processing your personal information on behalf of our customer, we may refer your access or correction request to that customer.
We have implemented physical, organizational and technological security measures in an effort to protect your personal information from loss or theft, unauthorized access, use or disclosure. For example:
· we train our employees and agents on the importance of safeguarding personal information;
· we restrict access to your personal information to those employees or agents who need access for authorized purposes; and
· we protect personal information in electronic form using technological means such as firewalls, access controls and encryption.
Despite these measures, we cannot guarantee that our safeguards will always be effective. A breach of security safeguards can result in risks such as phishing and identity theft. In such cases, we will act promptly to mitigate the risks and to inform you where there is a real risk of significant harm, or as otherwise required by law.
We may also require that you assist us in safeguarding your personal information. For example, if you create an account through our website, you should use a unique and strong password and not share your password with others.
If you have reason to believe that your personal information is no longer secure, please contact us immediately using the contact information below.
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, and as permitted or required by law.
We may transfer your personal information outside of Canada to fulfil the purpose for which we collected it, including for processing and storage by service providers. While your personal information is outside of Canada, it is subject to the laws of the country in which it is located, which may have different data protection laws than Canada. Those laws may require disclosure of your personal information to authorities in that country.
For more information about our policies and practices regarding service providers outside of Canada, contact us using the contact information below.
We may provide links to third-party websites for your convenience and information. We may also make opportunities available to you to purchase, subscribe to, or use other products or services from third parties with different privacy practices. Those other websites, products, or services are governed by the privacy statements and policies of the respective third party. This Privacy Policy does not extend to any websites, products, or services provided by third parties. We do not assume responsibility for the privacy practices of third parties and we encourage you to review all third-party privacy statements prior to using third-party websites, products, or services.
This Privacy Policy was last revised as of the date that appears at the top of this page. From time to time, we may make changes to this Privacy Policy. When changes are made, they will become immediately effective when published in a revised Privacy Policy posted on our website, unless otherwise noted. We may also communicate the changes to this Privacy Policy by other means.
All comments, questions, concerns, or requests regarding your personal information or our privacy practices should be forwarded to our Privacy Officer at info@commport.com.
