The EDI 865 is sent by the seller to either acknowledge a change to a purchase order from the buyer or to apply changes to a purchase order. After the EDI 865 is received by the buyer an EDI 997 (Functional Acknowledgement) is sent back to the seller to indicate the successful transmission.
The typical process of the 865 looks like this:
- Buyers submit EDI 850 Purchase Order transactions to sellers to order products
- The sellers respond with EDI 855 Purchase Order Acknowledgment
- A buyer wishing to make changes to the original Purchase Order communicates those changes with 860 Purchase Order Change Request transaction
- The seller communicates acceptance or rejection of the buyer’s changes with an 865 Acknowledgement
- Sellers may also request changes to the original PO using the 865 Request
- Once EDI 865 is received by the buyer an EDI 997 (Functional Acknowledgement) is sent back to the seller